We've got you covered.
Online 24 Hour Access
Your home and auto insurance documents (including digital pink cards) and policy details are always available with our secure, online client portal.
We’re here for you! Call your broker or our client care specialists during business hours or our after-hours claims line at 1.877.422.8123 to report an emergency claim.
Your broker or one of our client care specialists will assist you with any of your insurance needs. They can help with questions, policy changes, claims and much more.
Protect all the things you care about. Your broker or one of our client care specialists can provide educated advice on insurance coverages that are relevant to you.
Your home and auto insurance documents and policy details are available 24/7 with the Client Login.
This service is free and only available to Acera Insurance clients.
Note: You will need your policy number to set up your account. Please contact your insurance broker or one of our client care specialists if you do not know your policy number.
The claims experience can be overwhelming and frustrating. That’s why when unfortunate events happen, you can depend on us to support and guide you – each step of the way.
To report a claim during regular business hours, please call your broker or one of our client care specialists.
For after-hours assistance, please call our 24-hour claims line at 1.877.422.8123. This team will work with you to ensure the claim is handled quickly and efficiently.
TIP! Add our after-hours claims line (1.877.422.8123) as a contact to your phone for quick reference should you experience an accident or claims incident. Include a list of all your policy numbers in the contact record (i.e., in the Notes section) so these details are readily available.
Contact your broker so they can work with your insurer to update your policy, as necessary. It’s important to do this as soon as possible to avoid any coverage gaps.
Absolutely! No matter if you’re growing your family, starting a business or going on your dream trip, Acera Insurance can help you find the right coverage at an affordable rate.
Please contact your broker to discuss coverages such as:
- Car Insurance
- Home Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Boat Insurance
- Motorcycle Insurance
- RV Insurance (i.e., trailer, motorhomes)
- Snowmobile Insurance
- ATV Insurance
- Travel Insurance
- Antique Car, Classic Car or Vintage Car Insurance
- Seasonal Dwelling Insurance (i.e., cabins, cottages)
- Landlord Insurance (i.e., investment properties)
- Cyber Insurance
- Life and Living Benefits