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We've got you covered.

Welcome to Acera Insurance!

Formerly CCV Insurance, we have redefined the standards for identifying and providing the best, most effective insurance policies for our clients.

You can depend on us for:

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Online 24 Hour Access

Your home and auto insurance documents (including digital pink cardsand policy details are always available with our secure, online client portal. 

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Claims Support

We’re here for you! Call your broker or our client care specialists during business hours or our after-hours claims line at 1.877.422.8123 to report an emergency claim. 

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Excellent Service

Your broker or one of our client care specialists will assist you with any of your insurance needsThey can help with questions, policy changes, claims and much more. 

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Complete Coverage

Protect all the things you care about. Your broker or one of our client care specialists can provide educated advice on insurance coverages that are relevant to you. 

Answers to Your Insurance Questions

You now have coverage, but do you still have a few additional questions? We understand — insurance can be a confusing and intimidating topic.

Below we’ve shared answers to some of the most common questions we’ve received, from how to access your insurance documents to filing a claim, and what to expect from your relationship with Acera Insurance.

Your home and auto insurance documents and policy details are available 24/7 with the Client Login.

This service is free and only available to Acera Insurance clients. 

Note: You will need your policy number to set up your account. Please contact your insurance broker or one of our client care specialists if you do not know your policy number.

The claims experience can be overwhelming and frustrating. That’s why when unfortunate events happen, you can depend on us to support and guide you – each step of the way.

To report a claim during regular business hours, please call your broker or one of our client care specialists. 

For after-hours assistance, please call our 24-hour claims line at 1.877.422.8123. This team will work with you to ensure the claim is handled quickly and efficiently.  

TIP! Add our after-hours claims line (1.877.422.8123) as a contact to your phone for quick reference should you experience an accident or claims incident. Include a list of all your policy numbers in the contact record (i.e., in the Notes section) so these details are readily available. 

Insurance is a safety net for when the unexpected happens. Fortunately, you can proactively minimize risks such as accidents, theft, fire, water damage and more. 

Acera Insurance regularly shares tips to help you protect the things that matter most. Follow us on FacebookTwitter and LinkedIn

Yes, in Ontario digital pink cards are accepted as proof of insurance.

TIP! Use the Client Login app to show proof of insurance. Pink cards and other information can also be printed from your computer using the web-based platform. 

Contact your broker so they can work with your insurer to update your policy, as necessary. It’s important to do this as soon as possible to avoid any coverage gaps. 

Absolutely! No matter if you’re growing your family, starting a business or going on your dream trip, Acera Insurance can help you find the right coverage at an affordable rate. 

Please contact your broker to discuss coverages such as: 

  • Car Insurance 
  • Home Insurance 
  • Condo Insurance 
  • Renters Insurance 
  • Business Insurance
  • Boat Insurance 
  • Motorcycle Insurance  
  • RV Insurance (i.e., trailer, motorhomes) 
  • Snowmobile Insurance 
  • ATV Insurance 
  • Travel Insurance 
  • Antique Car, Classic Car or Vintage Car Insurance
  • Seasonal Dwelling Insurance (i.e., cabins, cottages) 
  • Landlord Insurance (i.e., investment properties) 
  • Cyber Insurance 
  • Life and Living Benefits

Tell us about your experience

At Acera Insurance, we strive to provide our clients with a higher level of service than other Ontario personal and small business insurance companies. You can depend on Acera Insurance to support all your insurance needs—from obtaining a quote and purchasing a policy to updating and renewing your coverages, and advocating on your behalf in the event of a claim. 

Our goal is to provide you with attentive customer service, and we value your feedback. 

Please consider leaving us a review on Google or Facebook, and referring your family and friends to us.

Areas We Serve

At CCV Insurance, our partnerships allow us to provide diverse insurance products and quality services to clients all across Ontario. Learn more about some of the most common insurance solutions we offer in the following locations:

Thank you for choosing CCV Insurance!


Rogers Insurance and CapriCMW Merge to Become Acera Insurance.

CCV Insurance, as part of the Rogers Insurance Group, is now Acera Insurance.

As one unified company, we are now one of Canada's largest independent and employee-controlled brokerages.