To reduce fire risk during a power outage, the Office of the Fire Marshal offers the following safety tips
Electrically-connected smoke alarms and carbon monoxide alarms will not work when the power is out unless they have battery back-ups. Make sure your home has battery-operated smoke alarms and carbon monoxide alarms.
Everyone should know how to get […]
Claims should be reported through CCV’s Claims Department.
Customers should be advised to take full and proper precautions and to be on the lookout for any potential hazards that may have resulted from the storm. They should be reminded to follow all instructions from utility and service providers, local government and emergency response teams. Claims should still […]
Ice Storm Advisory and Claims Guidelines
Please note that due to high claims volumes, insurance carriers may not meet their normal contact time frame criteria. Your patience is appreciated. If you have not been contacted within 48 hours from the time you reported your claim, contact CCV and we will follow up.
Trees or branches have pulled […]
Home Fire Safety Tips for the Holidays
The Christmas tree
Get a freshly cut tree. It will stay green longer and be less of a fire hazard. Try to pick a tree with a strong green colour and noticeable fragrance.
Always test for freshness before buying. A tree with high moisture content is safer. Very few needles should […]
